BWC Permits Online Access to Limited Claims Information

BWC Permits Online Access to Limited Claims Information

Posted: October, 2010

BWC will permit representatives limited access to claims information by social security numbers (for employee representatives) and claim numbers (for employers and employer representatives).

The limited claim information can be checked for injured workers from the menu on the left of the BWC’s injured worker page, by selecting “Claim Info” and then “Limited info by SSN.” For employers, limited claim information can be checked from the menu on the left of the BWC’s employer page, by selecting “Claim Info” and then “Limited info by claim #.”

Authorization to check claims information online may be given verbally. If verbal authorization is given, the BWC requires a confirmation letter to be sent by the attorney, employer or employer representative. The BWC has created sample letters to send to the injured worker within two business days of the verbal authorization.

The sample letter for an injured worker’s representative says:

Dear Injured Worker:

This letter is to confrm that on <<date>>, you granted our office limited, temporary access to your workers’ compensation claim information, which is available online at the Ohio Bureau of Workers’ Compensation (BWC). If you have not granted such access, please contact our offce immediately. Our access to your claim information is limited to:

  • Injured worker name
  • Injured worker claim number
  • Date of Injury
  • ICD codes (numeric codes for diseases and injury diagnoses) & status
  • Statute of limitation
  • Injured worker representative (if any)

The information obtained above will be used only for the purpose that you have authorized. If our office continues to represent you, we will need to submit to the BWC a written authorization form, with your signature, to allow us full access to your claim file information. Our office will work with you to execute the form if such is required, and facilitate its filing with the BWC. If we do not establish an attorney-client relationship, then no further action is required on your part and our office will not further access your claim file information. If you have any questions, please do not hesitate to contact us.

The sample letter for an employer or employer’s representative says:

Dear Injured Worker or Injured Worker Representative:

This letter is to confrm that on <<date>>, you granted the employer or its representative limited, temporary access to your workers’ compensation claim information, which is available online at the Ohio Bureau of Workers’ Compensation (BWC). If you have not granted such access, please contact us immediately. Our access& to your claim information is limited to:

  • Injured worker name
  • Injured worker claim number
  • Date of Injury
  • ICD codes (numeric codes for diseases and injury diagnoses) & status
  • Statute of limitation
  • Injured worker representative (if any)

The information obtained above will be used only for the purpose that you or your representative has authorized. If you have any questions, please do not hesitate to contact us.

The BWC also requires that a log of verbal authorizations be kept. The log must contain the injured worker’s name, social security number, address, date/time of consent and the name of the person who took the consent. The log and a copy of the confirmation letter must be kept for one year.

Information courtesy of the Ohio Workers’ Compensation Bulletin. Subscribe to the Ohio Workers’ Compensation Bulletin to keep informed about the Ohio workers’ compensation system.